De Bruyn’s Transport recognises that in order to achieve our goal of ‘Delivering the Goods’, we must focus our energies on recruitment and retention. Whilst we are fortunate that our turnover is relatively low, complacency in this area is not an option.
De Bruyn’s recruitment centres on the use of sound employment documentation including detailed job descriptions. All new employees undertake TruckSafe certified pre-employment medicals and our new drivers undertake a two hour driving assessment as part of their probationary requirements.
We then use a number of tools to encourage and retain our staff, including:
- Six monthly performance discussions
- Access to training qualifications
- In vehicle telematics systems
- Robust safety processes such as Safety Operating Procedures for various tasks
- Health and Wellbeing Programs such as distribution of information regarding specific health issues and even Depot challenges
With respect to training, De Bruyn’s has invested heavily into upskilling its workforce over the past two years. Our aim is for all driving and yard personnel to have a minimum of a Certificate III qualification in either Driving Operations or Logistics. Opportunities may then arise to move into a Certificate IV Logistics. Additionally Managers/Fleet Controllers and Administrative personnel are supported to undertake Certificate IV and even Diploma level qualifications. We have worked closely with a small number of Registered Training Organisations as well as MEGT Australian Apprenticeship Centre to achieve our training goals. At the start of 2013, well over half of our workforce was undertaking qualifications.
Underpinning all of this are our Human Resource Policies and Procedures, including processes for addressing:
- Flexible employment requests
- Equal Employment Opportunity
- Sexual and Racial Harassment
- Workplace Bullying